Your e-ticket should be emailed to you within 24 hours of placing your order. If you haven't received your e-ticket and you've checked your junk and spam folders, please call our customer service team on 0330 1200 123 - lines are open 9am - 6pm (weekdays) and 9am - 5pm (weekends and bank holidays).
What should I do if I haven't received my e-tickets?
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