I think my gift card is for the wrong amount. How can I check? Sheryl Hill April 17, 2020 13:59 Please contact us at firstname.lastname@example.org and we will look into this for you. Related articles My personal details have changed since I made my booking. What do I need to do so that you can still provide my refund or gift card? How do I use my gift card on the Family Tickets website? Comments 0 comments Article is closed for comments.