I have the same bank account, but I now have a different payment card to the one I originally used. Does that matter? Sheryl Hill April 17, 2020 14:02 Don’t worry – the refund should still reach your bank account as normal, regardless of not having the original payment card! Related articles Can my refund be issued to a different bank account? The bank account from which I made my original purchase no longer exists. Is this a problem? I originally requested a refund, but I would now like a gift card instead. Is that possible? Comments 0 comments Article is closed for comments.