I originally requested a gift card, but I would now like a refund instead. Is that possible? Sheryl Hill September 11, 2020 11:47 Updated We are unable to swap gift cards for refunds once a gift card has been issued. Related articles I requested a refund, but my confirmation email says that I will receive a gift card. How do I correct that? I originally requested a refund, but I would now like a gift card instead. Is that possible? Can I have a physical copy of my gift card sent to me? Can my refund be issued to a different bank account? Will there be merchandise available? Comments 0 comments Article is closed for comments.