I originally requested a gift card, but I would now like a refund instead. Is that possible?

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• I requested a refund, but my confirmation email says that I will receive a gift card. How do I correct that?
• I originally requested a refund, but I would now like a gift card instead. Is that possible?
• Can I have a physical copy of my gift card sent to me?
• Can my refund be issued to a different bank account?
• Will there be merchandise available?