Booking
How can I ensure my tickets are from a genuine agent and that my purchase will go well?
We are members of STAR (Secure Tickets from Authorised Retailers). Buying from STAR members guarantees certain things. STAR members undertake to:. - Clearly identify the face value of any tickets purchased and any additional booking fees. - Highlight
Can I make changes to my booking details after the booking has been completed?
If you need to change details on your booking, please contact our customer services team at [email protected]. Please note we cannot refund tickets once they have been booked.
What is the seating like?
As In the Night Garden Live is visiting lots of different theatres, it will depend on where you are visiting us. Please drop us an email to [email protected] and we will do our best to help out.
Can I pick where I sit?
All theatres let you see a seating plan as you book your tickets. You’ll see this once you’ve chosen a time and date for your preferred venue. If you’d like more information on the seating or where your seats will be then you can pop us an email at h
Are there any booking fees?
There are no hidden fees. Any booking fees are included in the ticket prices you can see on our website, and will be clearly identified on the checkout page.